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Delivery information

Delivery

We deliver our flowers and plants to the specified London postcodes shown below only.

Our basic delivery charge for all orders is £10.00. Deliveries to Outer London are subject to an extra + £5.00 charge.

Please place your order by 11am to ensure same day delivery.

If the recipient is not in, we will endeavour to leave the flowers or plants in a safe place on the property or with a neighbour and will leave a card informing the recipient of this. If you do not want flowers left please inform us in the comments box in the check out area.

Where deliveries are made to institutions. the signature of any person authorised to accept delivery will be accepted as proof of delivery.

All deliveries are made by 7pm (to businesses by 6pm) but are untimed unless specifically pre-arranged. 

Postcodes we deliver to

INNER LONDON (£10)
  • E1, EC1, EC2, EC3, EC4, SW1, SW3, SW4, SW5, SW6, SW7, SW8, SW10, SW11, SW18, W1, W8, WC1, WC2, SE1, SE11.
OUTER LONDON (£15)
  • N1, N2, N4, N5, N6, N7, N8, N10, N15, N16, N17, N19, N22, NW1, NW2, NW3, NW4, NW5, NW6, NW8, NW10, NW11, SE5, SE17, SE24, SW2, SW9, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, W2, W3, W4, W6, W9, W10, W11, W12, W14.

Cancellations

Cancellations will be accepted up to 48 hours prior to the delivery date and will be refunded in full.

If we are unable to obtain the exact flowers ordered, we will substitute with something of equal or higher value.

Refund Policy

We guarantee your flowers will last for a minimum of 5 days from the date of delivery.  If any flowers arrive damaged or die or wilt within 5 days of delivery please contact us by email to sales@maryjanevaughan.co.uk. including a picture of them. We are happy to replace the defective items or refund the purchaser. 

Data Security

All our card transactions are processed securely by Worldpay.  We do not receive and consequently do not store any credit card details.

Read our full terms & conditions.